SHIPPING & RETURNS

It is important to us that you are satisfied with your purchase. We appreciate your cooperation with the following return guidelines:

• Shipping is a $9 Flat Rate anywhere in the continental US.
• FREE Shipping for all  continental US orders over $50.
• You must contact us before returning or exchanging an item.
• Items must be returned within 10 days of delivery.
• Items must be returned unopened, sellable condition (unless the opened product is defective).
• Shipping and handling charges are non-refundable.
• We may charge a 20% restocking fee for all return items, unless the return is due to an error on our part.
• To return or exchange an item, please contact us at mukusaorders@mukusa.com.
• If you've purchased one of our products from a salon, please contact them for returns. We can only refund/exchange items purchased from our online store.